CareVocate, pronounced Care-Vo-Kayt

If you’re tired of nonsense and hype masquerading as business wisdom and just need someone to help you to make the right kinds of decisions, then let’s talk.

Content isn’t king. Experience is.

CareVocate provides organizations with insight, guidance and execution processes for creating meaningful experiences for your customers.

Please view the slide deck on the right-hand panel of this page for an brief overview of services.

Yes, we do help out with so-called social media since we get asked all the time. Yes, consumers are increasingly relying on the web to find information and locate needed services. Traditional media aren’t the sole platform for generating quality word-of-mouth. Services like Twitter are disrupting the traditional models of communications and you no longer have the control over your brand you once thought you had.

But it’s not enough to sign up for Twitter or Facebook. What matters are the deeper business processes of organizations. New media are simply peripheral means to deeper business needs.

CareVocate offers personalized, professional and focused strategic guidance on how to best interact with your stakeholders. Customers need to hear caring voices, not cold automated messages that don’t respond effectively. CareVocate helps you to effectively monitor what’s being said about you, properly converse with your base and meaningfully express your online voice in a way that benefits your customers and the public at large.

My name is Phil Baumann and I help businesses understand their relationship with social technologies and communities. Read my blog to get a sense of how the Web is changing everything and let me know what else you need to learn. Call 484-362-0451 to schedule an appointment and find out if we’re right for each other.

Phil Baumann, CEO